FAQs

Due to the transition to the new buying experience and required system integrations, there will be a blackout period between 9th – 15th September, where orders can’t be processed. We kindly ask you to consider if you may need additional subscriptions or seats in the blackout period and place these orders by September 6th at 12:00 at the latest. Orders received after this deadline will be handled through the new buying experience starting September 16th.

Autodesk aims to improve the customer experience and meet the expectations of B2B buyers by providing easier and quicker access to subscriptions. The benefits for you are: a simpler way to receive purchase and service recommendations tailored to your needs. Consistent pricing no matter how you buy. Self-service capabilities for added control and convenience.

No, the following products are not a part of this change: Assemble Enterprise, Assemble Office, Assemble P6 Connect Office, Assemble P6 Connect Project, Assemble P6 Connect Region, Assemble Procore Connect Office, Assemble Procore Connect Project, Assemble Procore Connect Region, Assemble Project, Assemble Region, Assemble (Account-Based), Autodesk Construction Operations Bundle (Account-Based), Autodesk Preconstruction Bundle (Account-Based), Autodesk VDC Bundle (Account-Based), Autodesk Within Medical, BC Pro – International, Bid Board Pro – International, BIM 360 Build – Packs, BIM 360 Cost, BIM 360 Enterprise, BuildingConnected BC Pro, BuildingConnected Bid Board Pro, BuildingConnected TradeTapp, CAM Services, CFD – Premium, Construction Cloud – Connect, FlexSim, Maya with Softimage, PlanGrid, PlanGrid – Add-On, PlanGrid – Crane, PlanGrid – Dozer, PlanGrid – Enterprise, PlanGrid – Nailgun, PlanGrid – Services, Post Processor – Premium, PowerInspect Premium, PowerInspect Ultimate, PowerMill Premium, PowerMill Standard, PowerMill Ultimate, PowerShape Premium, PowerShape Standard, PowerShape Ultimate, ProEst Cloud Subscription, ProEst Costbook, Pype Autospecs, Pype Autospecs & SmartPlans, Pype Bundle, Pype Closeout, Pype Closeout & eBinder, Pype eBinder, Pype SmartPlans, Structural Bridge Design, VRED Core, VRED Render Node.

Please contact your NTI Bluegfx account manager for support in setting up your account and ensuring you get started correctly.

You can continue to buy Autodesk software with NTI Bluegfx. Reach out to your NTI Bluegfx contact person for a quote. Once confirmed, the order will be placed with Autodesk, who will send you a confirmation email.

As a government customer, you can stay with your current setup or explore the new business model. Governmental institutions can proceed without change. If you would like to know more about the new business model, please contact your NTI Bluegfx representative.

We will contact you about any upcoming renewals as usual. If you have any questions before then, please contact us.

Yes, we can. Please reach out to NTI Bluegfx.

Yes. Please contact NTI Bluegfx for support.

As always, anything outside of Autodesk products will still be handled by NTI Bluegfx.

No, it remains the same for now.

For your Autodesk purchases, you will need to be able to pay Autodesk directly and will need to use their payment details to do so. Reach out to your NTI Bluegfx account manager for more info on vendor set up.

Payment options may differ by country. These include: Invoice (30-day payment terms available subject to your account approval); Direct Debit; PayPal; Credit Card.

Yes, please accept the quote and choose the payment method. Once completed, you will gain access.

No, it will be a separate quote. Autodesk does not control the additional value we offer to you.

When selecting the “pay by invoice” option, you can enter your purchase order information directly in the payment portal.

Autodesk’s terms and conditions can be found here: https://www.autodesk.com/company/terms-of-use/en/general-terms

“Pay by invoice” is available for eligible businesses with quotes totalling £1000 or more, allowing you to pay through a net term period like before.

Yes, we will continue to offer expert advice and guidance on Autodesk and other solutions to meet your business and user needs.

Please contact your NTI Bluegfx account manager.